User Agreement

This document, the “User Agreement” (hereinafter, the “Agreement”), constitutes an offer by PRIORITET LLC (hereinafter, the “Seller”), published on the website https://vogeloil.com/ (hereinafter, the “Website”), to use the Website on the terms set out in this Agreement.

The Agreement enters into force from the moment the User expresses consent to its terms in the manner provided for in clause 1.3 of the Agreement.

1. General Provisions

1.1. The User hereby confirms that, from the moment of registration on the Website and throughout the period of use of the Website, they remain a User until they personally contact the Seller with a request to terminate any relationship with the Website and to amend or delete the User’s data.

1.2. Use of the Website is governed by this Agreement, the Personal Data Processing Policy, and the Public Offer published on the Website. The Agreement may be amended by the Seller without any special notice; a new version of the Agreement enters into force from the moment it is published on the Website.

1.3. By starting to use the Website or completing the registration procedure, the User is deemed to have accepted the terms of the Agreement in full, without reservations or exceptions. If the User disagrees with any provision of the Agreement, the User may not use the Website. If the Seller makes any changes to the Agreement with which the User disagrees, the User must stop using the Website.

2. Terms of Use of the Website

2.1. Through the Website, the Seller publishes offers for the distance sale of goods / offers for the performance of works / provision of services.

2.2. For the purpose of purchasing goods or works / services, the User places an order on the Website. To place an order, the User must complete the registration procedure, as a result of which a unique account may be created for the User.

2.3. The User’s personal information contained in the User’s account is stored and processed by the Seller in accordance with the terms of the Seller’s Personal Data Processing Policy.

2.4. All actions performed on the Website are deemed to have been performed by the User.

2.5. The User is responsible for safeguarding their account credentials (including login, password, verification codes and other authentication means) and for the consequences of their disclosure to third parties, including in the event of voluntary transfer.

2.6. If unauthorized access to the account or other signs of compromise are detected, the User must immediately:

— change the password;

— notify the Seller via the communication channel specified in the “Contacts” section.

2.7. The Seller takes technical and organizational measures aimed at ensuring the security of personal data and protecting User accounts in accordance with the requirements of the legislation of the Russian Federation, including Federal Law No. 152-FZ “On Personal Data”.

2.8. In order to improve the quality of the service, the Seller may, when the User visits the Website, invite the User to leave a review or rate the operation of the service. Participation in surveys is voluntary. Anonymous data and opinions collected may be used by the Seller for statistical and analytical purposes.

2.9. Reviews of goods and services that the User leaves on the Website through their account are public. By publishing a review, the User agrees that it will be available to other visitors to the Website together with the User’s login (name). The Seller may moderate, publish or reject submitted reviews.

3. User Obligations

3.1. The User agrees not to take actions or post comments or entries that may be regarded as violating the legislation of the Russian Federation or rules of international law, generally accepted standards of morality and ethics, as well as any actions that cause or may cause disruption of the normal operation of the Website and Website services.

4. Personal Data

4.1. By starting to use the Website or completing the registration procedure, the User provides the Seller with personal data.

4.2. The Seller processes Users’ personal data for the purpose of providing the Seller’s services and/or enabling the purchase of the Seller’s goods, in particular for:

(a) placing, fulfilling and delivering the User’s orders;

(b) creating the User’s personal account;

(d) sending notifications related to order fulfillment, as well as notifications about changes to terms of use, technical updates and other significant events;

(e) fulfilling obligations provided for by the applicable legislation of the Russian Federation (including in the fields of accounting and tax accounting and consideration of requests from authorized government authorities);

(f) protecting the Seller’s lawful rights and interests, including preventing and investigating fraudulent actions, resolving disputes and addressing non-performance of obligations by the User;

(g) publishing the User’s reviews of goods (if any);

(h) analytics and improvement of the Website, enhancement of services and determination of User preferences;

(i) reviewing User requests submitted through forms on the Website and interacting with the User.

4.3. The Seller may process the following personal data of the User:

User identifiers;
surname, first name, patronymic;
phone number;
email address;
delivery addresses;
order and preference data, including order contents and value, order status, payment and delivery method, order history, date and time of order placement, payment information, cart contents and history, product comparisons and favorites;
technical and analytical data, including IP address, browser and device information, cookies, actions on the Website (clicks, events), sources of traffic to the Website (referrers, UTM tags), geolocation (country, city);
indication of consent to documents;
communications: correspondence between the User and the Seller (support service);
customer reviews (if any);
other personal data collected by the Seller about the customer (date of birth, gender, order comments and other data).

4.4. The Seller carries out combined processing of personal data involving the following actions: collection, recording, systematization, accumulation, storage, clarification (updating, modification), transfer (provision, access), retrieval, use, blocking, deletion and destruction.

4.5. For the purposes specified in clause 4.2 of the Agreement, the Seller may transfer personal data to the following partners, provided that such partners comply with the requirements of confidentiality and personal data security:

InSales Rus LLC (TIN 7714843760, registered address: 125047, Moscow, 1st Tverskaya-Yamskaya St., 21), which owns the inSales platform on which the Website is hosted, and its partners:

(a) the Selectel data center (Selectel JSC, TIN 7810962785, 196006, Saint Petersburg, Tsvetochnaya St., 21, Lit. A);

(b) cloud services: Cloud.ru (Cloud Technologies LLC, TIN 7736279160, 117312, Moscow, Vavilova St., 23, Bldg. 1, Room n1.207); Yandex Cloud (Yandex.Cloud LLC, TIN 7704458262, 119021, Moscow, Leo Tolstoy St., 16, Premises 528);

(c) Unisender Smart LLC (TIN 9731091240, 127015, Moscow, Butyrsky Municipal District, Bolshaya Novodmitrovskaya St., 23, Floor/Room 2/46) for sending email notifications using the Unisender Go service;

transport companies, courier services, delivery and order assembly agents (to the extent necessary to carry out delivery);
payment agents and processing centers (for processing payment for orders).

4.6. The User’s personal data are processed throughout the entire term of the Agreement. The User may at any time require the Seller to stop processing personal data in full or in relation to certain categories of data.

4.7. The Seller may continue processing the User’s personal data even after receiving a request to stop processing if this is expressly provided for by the legislation of the Russian Federation.

4.8. If fulfillment of the User’s request makes further provision of services impossible, the Seller may terminate access to the Website, including by deleting the User’s personal account.

4.9. The User may contact the Seller with questions regarding the processing of their Personal Data through the communication channels specified in the “Details” section of this Agreement.

4.10. Detailed terms of personal data processing are set out in the Seller’s Personal Data Processing Policy published on the Website.

5. Use of Cookies

5.1. Cookies are used by the Seller to improve and ensure the proper functioning of the Website, as well as to improve the Seller’s products and services, in particular by determining User preferences in order to provide targeted information about such products and services.

5.2. By clicking the “Accept” button in the Cookie processing notification window, the User gives consent to the processing of Cookies.

5.3. Cookies are small pieces of data that the Website requests from the browser used on the User’s computer or mobile device. Cookies contain information about the User’s actions on the Website and may also contain information about the User’s device and the date and time of the session. Cookies are stored locally on the User’s computer or mobile device.

5.4. The Website uses the following categories of Cookies:

(a) Session Cookies. These exist only in temporary memory while the User is on a Website page. Session Cookies are usually deleted after the User closes the Website window. Session Cookies make it possible to remember information about the User’s choices on the previous page, avoiding the need to enter the information again.

(b) Persistent Cookies. Cookies that are stored on the User’s computer or mobile device and are not deleted when the browser is closed. Persistent Cookies may store User settings for a particular Website, allowing these preferences to be used in future browsing sessions. Such Cookies make it possible to identify the User as a unique Website visitor and, when the User returns to the Website, help recall information about the User and previously performed actions.

(c) Analytical / Marketing Cookies. These include information about how the User uses the Website, for example, which pages the User visits and which links the User follows. The Seller mainly uses these Cookies to improve Website functionality and the User experience. In some cases, such Cookies also allow the Seller to determine User preferences and provide useful targeted information about products, services and features that may be of interest to the User.

(d) Essential Cookies. This is the minimum set of Cookies whose use is necessary to ensure the proper and uninterrupted operation of the Website.

5.5. The Seller may use analytical services to collect and analyze data about Website visitors and their behavior (clicks, views, navigation) for the purpose of improving the Website.

5.6. The User may disable the storage of Cookies at any time in their browser settings.

Detailed instructions for managing Cookies in popular browsers:

5.7. If the User refuses the processing of Cookies, the Website will use only Essential Cookies.

6. Liability

6.1. The User is independently liable to third parties for their actions related to the use of the Website.

6.2. The Website may contain links to other resources. The User acknowledges and agrees that the Seller is not responsible for the availability of such resources or their content, or for any consequences associated with the use of the content of such resources.

6.3. The Seller does not guarantee that the Website software is free of errors or will operate without interruption.

6.4. The User also agrees that the Seller is not responsible for the User’s personal data that the User provides to third-party resources and/or other third parties after following links to them from the Website.

6.5. Where the User is a minor under 14 (Fourteen) years of age, all actions related to acceptance of the terms of the Agreement must be performed by their parent or other legal representative.

7. Final Provisions

7.1. The Agreement, appendices to the Agreement and amendments thereto enter into force from the moment they are published on the Website.

7.2. The applicable law is the law of the Russian Federation.

8. Details

Seller: PRIORITET LLC

TIN: 7810727848

KPP (Tax Registration Reason Code): 781001001

OGRN / OGRNIP (Primary State Registration Number): 1187847109350

Registered address: 196084, Russian Federation, CITY OF SAINT PETERSBURG, LIGOVSKY PROSPEKT, HOUSE 256, BLDG. 3, LIT. E, OFFICE 44

Correspondence address: 196006, Saint Petersburg, Ligovsky Prospekt, 256, Bldg. 3

Phone: +7 (812) 244-15-42

Email address: info@prioritet-dc.ru

Bank Details

Bank: Saint Petersburg Branch of PJSC “Bank PSB”, Saint Petersburg

BIC: 044030920

Settlement account: 40702810306000043984

Correspondent account: 30101810000000000920